WebUI reporting incorrect device connectivity status. #308
Description
Multiple users have reported discrepancy between connectivity status for their devices on the UI and actual reachability of the devices.
The following cases have been reported so far:
- Device is seen 'Online' on the UI but is in fact unreachable via webterminal and ssh. JF ticket here
- Device is not seen 'Online' on the UI, but the
openvpnclient on the device in fact has an active connection with the VPN backend. JF ticket here
Thus there seems to be a disconnect between the real connectivity status of the device and what the API thinks it is.
To Reproduce
Steps to reproduce the behavior:
Only very few devices (relative to the total number of devices online) encountered this problem. VPN backend k8s pods getting recycled is most likely what is causing this problem. There is however no sure shot way to reproduce the problem at will.