Account recovery request

[sophatvathana]

PyPI Username

sophatvathana

Reason for request

Hello PyPI Support Team,

I am having trouble recovering my PyPI account.

When I attempt to reset my password, I receive the following message:

Someone, perhaps you, has made a password reset request for a PyPI account associated with this email address. However, the email used to make this request is not verified. Your email address must be verified before you can use it to reset your password. If you have another verified email address associated with your PyPI account, try that instead. If you cannot use another verified email, follow account recovery steps for your PyPI account.

Unfortunately, I no longer have access to any other verified email associated with my account, and I cannot verify this email because I’m locked out.

Could you please help me recover access to my PyPI account or guide me through the necessary steps to verify my email?

Here are my details:

PyPI username: sophatvathana

Email associated with the account: sovathana.phat@gmail.com

Any additional info for verification: my last project is khmerml

Thank you for your assistance.

Best regards,

Recovery Codes

• I never generated or have lost access to the recovery codes for my account

Code of Conduct

• I agree to follow the PSF Code of Conduct

Acknowledgement

• I understand that it may take a significant amount of time to process my account recovery request.

[Thespi-Brain]

Hi @sophatvathana,

Thanks for confirming your email address. I have initiated an account recovery process and an email is being sent to the primary email address associated with your account. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!